FAQs

General

Ocean City Entertainment is based in the South West and provides event entertainment and equipment hire across Devon, Cornwall and surrounding areas. We can also travel further afield for larger events — just get in touch with your event details and we’ll let you know what’s possible.

We provide entertainment and event services for all sorts of occasions, including weddings, birthdays, anniversaries, parties, corporate events, proms, school events, charity events, Christmas parties and more.

If you’re planning something a little different, get in touch. We’re always happy to discuss bespoke requirements.

We recommend booking as early as possible, particularly for weddings, summer dates and popular weekends. Some services can be booked at relatively short notice if we have availability, so it’s always worth asking.

Absolutely. Many of our services work particularly well together, and we’re happy to create a package around your event.

For example, you could combine a DJ with our Photo Booth, Silent Disco or Marquee Letters. If you’re booking multiple services, speak to us and we’ll help put together the right combination for your event.

Yes. Not every event fits neatly into a standard package. If you have a particular idea, combination of services or something you can’t see on the website, get in touch and we’ll see what we can do.

STILL HAVE QUESTIONS?

    Bookings

    You can book selected services directly through our website. For other services, or for larger events and bespoke packages, simply contact us and we’ll discuss your requirements and availability.

    Your booking isn’t confirmed until we’ve confirmed the booking with you and any required deposit has been received.

    A deposit may be required to secure your booking. The amount can vary depending on the service and event, and the details will be confirmed when you book.

    Your booking confirmation will explain when your remaining balance is due. For larger or bespoke events, we’ll agree the payment schedule with you when your booking is made.

    We understand that plans can change. If you need to alter your booking, contact us as soon as possible and we’ll do our best to accommodate the change. Some changes may affect the price or availability of your booking.

    Our cancellation terms depend on the service and the circumstances of the cancellation. These will be provided as part of your booking information, so please check them carefully before booking.

    If something unexpected happens, please contact us as soon as possible and we’ll discuss the options with you.

    Weddings

    Yes. Weddings are one of the key events we cater for. We can provide a combination of entertainment and event services designed to work throughout your day, from the reception through to the evening celebrations.

    Yes. Where appropriate, we’ll liaise with your venue and other suppliers to make sure everything is planned properly before the day.

    We’ll always discuss access, setup requirements, timings and any venue restrictions with you in advance.

    If you’re planning something a little different, get in touch. We’re always happy to discuss bespoke requirements.

    Absolutely. Our DJs can work from your preferences, including must-play and do-not-play lists. We can also take requests from your guests where appropriate.

    The aim is to create the right atmosphere for your particular wedding rather than simply playing a fixed playlist.

    DJs & Entertainment

    Yes. Our DJs can take requests from you and your guests, subject to the style and requirements of your event.

    If there are songs you definitely want to hear — or definitely don’t want to hear — let us know in advance.

    Yes. Our DJs can make announcements such as introductions, speeches, first dances, cake cutting and other important moments during your event.

    We’ll work with you beforehand to make sure we know what’s happening and when.

    Yes. You can provide music preferences, playlists, must-play tracks and do-not-play lists. We’ll use these as a guide while still reading the room and adapting the music to your guests.

    Photo Booth

    We currently offer a range of Photo Booth experiences, including our Classic Enclosed Booth, Magic Mirror, 360 Photo Booth and Vintage Photo Booth.

    Each option offers something slightly different, so if you’re unsure which is right for your event, get in touch and we’ll be happy to help.

    Our standard Photo Booth package is based on three hours of hire, although longer hire periods can be arranged depending on your event and requirements.

    If you’re planning something a little different, get in touch. We’re always happy to discuss bespoke requirements.

    Yes, depending on the package you choose. Unlimited prints are available as an optional upgrade on our standard Photo Booth package.

    Digital options are included for free in all Photo Booth packages including online galleries. The exact features included will be shown with the package you’re booking.

    Yes. Where available, we can tailor aspects of the Photo Booth experience to your event, including backgrounds, templates and other design elements.

    For weddings and other special events, speak to us about your requirements.

    Silent Disco

    A Silent Disco uses wireless headphones rather than a traditional speaker system. Guests can listen to music through their headphones and choose between different music channels.

    It’s a brilliant option for venues with noise restrictions and can also create a completely different party atmosphere.

    Our Silent Disco equipment can provide multiple music channels, allowing guests to switch between different music options using their headphones.

    The available channels can be tailored to your event.

    Yes. Silent Disco is particularly popular with venues where traditional amplified music is restricted or where the party needs to finish at a certain time.

    As with any event, you should always check the specific requirements and restrictions of your venue.

    This depends on the Silent Disco package you choose. We offer different options, including equipment hire or pre-recorded music options, and can discuss the best solution for your event.

    Marquee Letters & Event Props

    We offer a selection of illuminated marquee letters and numbers suitable for weddings, birthdays, parties, proms and other events.

    Popular options include initials, ages, dates and phrases such as LOVE, BABY, BDAY and MR & MRS.

    Yes. Subject to availability, letters and numbers can be hired individually or combined to create names, initials, ages and other messages.

    In many cases, yes. Get in touch with what you’d like to spell and we’ll let you know what we can provide.

    Delivery, setup and collection arrangements depend on the location and booking. We’ll confirm the details with you before your event.

    Event Setup & Equipment

    Where included with your service or agreed as part of your booking, we’ll deliver and set up the equipment before your event.

    We’ll discuss access, setup times and collection arrangements with you beforehand.

    Space requirements vary considerably depending on the service. A Photo Booth, DJ setup, Silent Disco equipment and marquee letters all have different requirements.

    If you’re unsure whether your venue has enough space, contact us before booking and we’ll be happy to advise.

    Most of our powered equipment requires access to a suitable mains power supply. We’ll discuss any specific requirements with you or your venue before the event.

    Yes. We normally arrange setup in advance of your event start time wherever the venue’s access arrangements allow.

    The exact setup time will depend on the service, venue and booking.

    Venues & Access

    Requirements vary depending on the service. We’ll let you know about any space, power, access or other requirements when discussing your booking.

    Please let us know about any access restrictions when you enquire. This allows us to plan appropriately and make sure we bring the right equipment and resources.

    Some of our services can be used outdoors, subject to suitable weather protection, ground conditions, power and other practical considerations.

    We’ll discuss your plans with you before confirming an outdoor booking.

    Before Your Event

    Yes. We’ll make sure we have the important details we need before your event, including timings, venue information, access arrangements and any specific requirements.

    Absolutely. If there’s something important to you, tell us. Whether it’s a particular song, Photo Booth design, marquee-letter combination or another detail, we’ll do our best to accommodate it.

    We’ll arrive at the agreed time, set up your equipment and make sure everything is ready before your service is due to start.

    Once the event is finished, we’ll pack down and collect our equipment as agreed.

    Still Have a Question?

    If you can't find the answer you're looking for, just ask.
    Every event is different and we're happy to talk through your plans, even if you're not quite sure what you need yet.
    Contact Ocean City Entertainment and tell us what you're planning. We'll help you work out the best options for your event.